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Dell Latitude LT System User’s Guide
8-2
• Self-diagnostic tools — A system-specific troubleshooting application for
resolving many computer-related issues by following interactive flowcharts.
• Drivers, files and utilities — The latest drivers and BIOS updates to keep your
system functioning at its best.
• Component support — Technical information, documentation and troubleshoot-
ing tips for different system components.
• Online Communications Center — Tool for submitting requests for both
technical and non-technical information on Dell products. Avoid telephone
delays by receiving an e-mail response to your request for information if your
computer is not functioning properly or if you have questions regarding your
computer’s hardware or operation.
Dell can be accessed electronically using the following addresses:
• World Wide Web
www.dell.com/
www.dell.com/intl/apcc/ (for Asian/Pacific countries only)
www.euro.dell.com (for Europe only)
• Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user: anonymous, and use your e-mail address as your password.
• Electronic Support Service
support@us.dell.com
apsupport@dell.com (for Asian/Pacific countries only)
support.euro.dell.com (for Europe only)
• Electronic Quote Service
sales@dell.com
apmarketing@dell.com (for Asian/Pacific countries only)
• Electronic Information Service
info@dell.com
AutoTech Service
Dell’s automated technical support service—AutoTech—provides recorded answers
to the questions most frequently asked by Dell customers.
When you call AutoTech, you use your touch-tone telephone to select the subjects
that correspond to your questions. You can even interrupt an AutoTech session and