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146 Troubleshooting Your System
Troubleshooting a Damaged System
Problem
• System was dropped or damaged.
Action
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer and protecting against
electrostatic discharge.
1
Open the system. See "Opening and Closing the System" on page 70.
2
Ensure that the following components are properly installed:
• Expansion cards and risers
• Power supplies
•Fans
• Processors and heat sinks
• Memory modules
• Drive-carrier connections to the SAS/SATA backplane board, if
applicable
3
Ensure that all cables are properly connected.
4
Close the system. See "Opening and Closing the System" on page 70.
5
Run the system board tests in the system diagnostics. See "Running the
System Diagnostics" on page 162.
If the tests fail, see "Getting Help" on page 175.