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l How to troubleshoot and solve
problems
Depending on your operating system, double-click the User's Guides icon on your desktop or click the Start button
and then click Help and Support to access the electronic documentation stored on your hard drive.
l Latest drivers for my computer
l Answers to technical service
and support questions
l Online discussions with other
users and technical support
l Documentation for my computer
Dell Support website
The Dell Support website provides several online tools, including:
l Knowledge Base — hints, tips, and online courses
l Customer Forum — online discussion with other Dell customers
l Upgrades — upgrade information for components, such as memory, the hard drive, and the operating system
l Customer Care — contact information, order status, warranty, and repair information
l Downloads — drivers, patches, and software updates
l Reference — computer documentation, product specifications, and white papers
l Service call status
l Top technical issues for my
computer
l Frequently asked questions
l File downloads
l Details on my computer's
configuration
l Service contract for my
computer
Dell Premier Support Website — premiersupport.dell.com
The Dell Premier Support website is customized for corporate, government, and education customers. This site may
not be available in all regions.
l How to use Windows XP
l Documentation for my computer
and devices
Windows XP Help and Support Center
1. Click the Start button, and then click Help and Support.
2. In the Search field, type a word or phrase that describes your problem, and then click the arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions shown on the screen.