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Contacting Dell
To contact Dell electronically, you can access the following websites:
l www.dell.com
l support.dell.com (technical support)
l premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier,
Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the system's start-up files. If the computer is connected to a printer, print each file.
Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Anguilla
General Support
toll-free:800-335-0031
Antigua and Barbuda
General Support
1-800-805-5924
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
Website: www.dell.com.ar
Tech Support and Customer Care
toll-free:0-800-444-0733
Sales
0-810-444-3355
Tech Support Fax
1145157139
Customer Care Fax
1145157138
Aruba
General Support
toll-free:800-1578
Australia (Sydney)
International Access Code:
0011
Country Code: 61
City Code: 2
E-mail (Australia): au_tech_support@dell.com
E-mail (New Zealand): nz_tech_support@dell.com
Home and Small Business
1-300-65-55-33
Government and Business
toll-free:1-800-633-559
Preferred Accounts Division (PAD)
toll-free:1-800-060-889
Customer Care
toll-free:1-800-819-339
Corporate Sales
toll-free:1-800-808-385
Transaction Sales
toll-free:1-800-808-312
Fax
toll-free:1-800-818-341
Austria (Vienna)
International Access Code:
900
Country Code: 43
City Code: 1
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Home/Small Business Sales
0179567602
Home/Small Business Fax
0179567605
Home/Small Business Customer Care
0179567603
Preferred Accounts/Corporate Customer Care
06608056
Home/Small Business Technical Support
0179567604
Preferred Accounts/Corporate Technical Support
06608779
Switchboard
01491040
Bahamas
General Support
toll-free:1-866-278-6818
Barbados
General Support
1-800-534-3066