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1. How to Use This Manual
1.1. Audience
This manual is intended for programmers and engineers who choose to use
Dialogic
®
PBX Integration Boards and Dialogic
®
APIs to develop a computer
telephony application for use on a PBX.
When this manual addresses “you,” it means “you, the programmer,” and when
this manual refers to the “user,” it means an end-user of an application program.
1.2. Product Terminology
This manual includes information relevant to those choosing to use a Private
Branch Exchange (PBX) or Key Telephone System (KTS) with a Dialogic
®
PBX
Integration Board. A PBX is a privately owned, mini version of a telephone
company’s central office (CO) switch. Grouped with PBXs are KTSs, which are
generally smaller versions of a PBX that provide direct access to CO telephone
lines. For simplicity, the term PBX is sometimes used herein to denote a PBX, a
KTS, or both.
In a PBX environment a line from the CO is called a trunk and a phone is called a
line, extension, or station.
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