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Dialogic
®
PBX Integration Board User’s Guide
The MWI feature access code must be programmed in specific personal keys
in the Mitel 430 and Mitel 420 emulations for the board to function
successfully.
There are specific switch programming requirements that apply if using a
Dialogic
®
PBX Integration Board with a Mitel Superswitch. Pay attention to
set these features exactly (and assigned to the right keys) so that the PBX
Integration Board and the Dialogic
®
Unified API can function correctly.
The PBX uses Class of Service (COS) to determine which features are
available to an extension. The features available to an extension are shown in
the telephone set’s LCD Features display. Any feature not in the COS will not
be displayed.
The following subsections describe PBX-side programming, followed by
Phone-side programming.
PBX-Side Programming
Mitel SX-200 PBX Programming Requirements for Using MWI:
1. Under main menu option 03, COS Define, enable option numbers 232,
Message Waiting Setup – Lamp and 259, Message Sending.
2. Under main menu option 09, Stations/Superset Assignments, scroll
down to select the desired station(s), arrow over to the COS column and
enter the desired COS number (based on the COS setup above).
3. Press <ESC>0 to enter the change and <ESC>6 to return to the main
menu.
Mitel SX-2000 PBX Programming Requirements for using MWI:
1. Create a COS from the main menu option System Forms | Class of
Service Options Assignments.
2. Press <ESC>2 to edit this form and enter the COS number desired for
MWI setup.
3. Press <ESC>1 to recall the select COS number to the screen.
4. Set the Message Waiting option to YES.
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