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To speak to a technical support representative, dial (310) 787-6346 (U.S.) or (905)
709-2567 (Canada), 6
AM
to 8
PM
, Pacific Time, Monday through Friday and 7
AM
to 4
PM
, Saturday. Toll or long distance charges may apply.
Before you call, please have the following information ready:
■ Product name (EPSON Stylus COLOR 900N)
■
Product serial number (located on the back of the printer)
■
Computer configuration
■
A status sheet from the Ethernet card (see page 17)
■
Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from EPSON
Accessories at (800) 873-7766 or visit our website at www.epsonsupplies.com (U.S.
sales only). In Canada, please call (800) 873-7766 for dealer referral
.
If you need help using another manufacturer’s software with an EPSON product, see
the documentation for that software for technical support information.
Electronic support services
Service Access
World Wide Web
From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com.
EPSON Internet
FTP Site
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto ftp.epson.com
with the user name anonymous and your e-mail address as the
password.
EPSON Forum on
CompuServe
Members of CompuServe can type GO EPSON at the menu
prompt to reach the Epson America Forum. For a free
introductory CompuServe membership, call (800) 848-8199 and
ask for representative #529.
trouble.fm Page 101 Friday, February 19, 1999 4:03 PM