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Problems and Solutions
Here are some basic troubleshooting tips if you have any problems setting up your
printer, installing software, or getting good print quality.
Problems Setting Up the Printer or Installing Its
Software
If you installed the ink cartridges and the printer started making noise . . .
■
The first time you install ink cartridges, the printer must charge its ink delivery
system for a couple minutes. Please wait until charging is finished (the
Ppower
light stops flashing) before you turn off the printer. If you turn off the printer
while it is charging, it will begin charging again the next time you turn on the
printer and use more ink than necessary.
■ Make sure the ink cartridge clamps are locked down completely and that no
packing material remains in the printer.
If your printer makes noise when you turn it on or after it has been sitting for a
while . . .
Your printer is performing routine maintenance.
If you’re having problems installing the printer software . . .
■ Carefully follow the instructions for installing the printer software on page 49 or
page 110.
■
Make sure your printer is turned on and the network cable is securely connected
to the printer and hub.
■ Make sure you’ve closed all other applications, including any screen savers. Then
try installing the software again.
trouble.fm Page 92 Friday, February 19, 1999 4:03 PM