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❏ Select the Descreening check box.
❏ Change a resolution setting and scan again.
Uneven color, smears, dots, or straight lines appear in your image
You may need to clean the interior of the product.
& “Cleaning the Product” on page 105
The scanning area or direction is unsatisfactory
The edges of your original are not scanned
❏ If you are scanning in Full Auto Mode, or using thumbnail preview in Home Mode or Professional Mode, move
the document or photo 6 mm (0.2 inch) away from the horizontal and vertical edges of the scanner glass to avoid
cropping.
❏ If you are scanning using the button or using normal preview in Office Mode, Home Mode, or Professional Mode,
move the document or photo about 3 mm (0.12 inch) away from the horizontal and vertical edges of the scanner
glass to avoid cropping.
Multiple documents are scanned into a single file
Position documents at least 20 mm (0.8 inch) apart from each other on the scanner glass.
User’s Guide
Troubleshooting for Scanning
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