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Troubleshooting 231
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Chapter 11
Troubleshooting
Clearing Jammed Paper
If paper becomes jammed in the printer, the printer’s LCD panel
and EPSON Status Monitor provide alert messages.
Precautions for clearing jammed paper
Be sure to observe the following points when you clear jammed
paper.
❏ Do not remove jammed paper by force. Torn paper can be
difficult to remove and might cause other paper jams. Pull it
gently in order to avoid tearing.
❏ Always try to remove jammed paper with both hands to avoid
tearing it.
❏ If jammed paper is torn and remains in the printer, or if paper
is jammed in a place not mentioned in this section, contact
your dealer.
❏ Make sure that the paper type that is loaded is the same as the
Paper Type setting in the printer driver.
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Warning:
Unless specifically instructed in this guide, be careful not to touch
the fuser, which is marked CAUTION HOT SURFACE and
CAUTION HIGH TEMPERATURE, or the surrounding areas. If
the printer has been in use, the fuser and the surrounding areas
may be very hot. If you must touch one of these areas, wait 40
minutes to allow the heat to subside before doing so.