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242 Troubleshooting
Note:
When the error is not cleared after doing the procedure above,
remove the Duplex Unit from the printer and check if the paper jam
occurs at the opening on the lower part of the printer’s rear.
When the paper jam is cleared completely and Cover DM is
closed, the jammed page’s print data is automatically reprinted.
Jam MP A, Jam C1 A, Jam C2 A, Jam C3 A (All
paper cassettes and Cover A)
When a paper jam occurs in the location shown in the illustration
below, the Jam MP A, Jam C1 A, Jam C2 A, or Jam C3 A message
appears on the printer’s LCD panel.
1. MP Tray
2. lower paper cassette 1 (C1)
3. lower paper cassette 2 (C2)
4. lower paper cassette 3 (C3)
Follow these steps to clear paper jams in paper cassettes.