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Introduction
10
Automated Telephone Services
When support is required, follow the calling instructions on the back
of the EPSON Private Line Technical Support card included with
the projector. Technical support is also available in the U.S. by
calling (310) 974-1202 between 6
AM
and 6
PM
, Pacific time,
Monday through Friday. In Canada, call (905) 709-3839. Toll or
long distance charges may apply.
Before you call, please have the following information ready:
EPSON Forum on
CompuServe
®
Members of CompuServe can type
GO EPSON
at the menu
prompt to reach the Epson America Forum. For a free
introductory CompuServe membership, call
(800) 848-8199
and ask for representative #529.
Service Access
EPSON SoundAdvice
SM
For pre-recorded answers to commonly asked questions
about EPSON products 24 hours a day, seven days a week,
call
(800) 922-8911
.
EPSON FaxAdvice
™
Access EPSON’s technical information library by calling
(800) 922-8911
. You must provide a return fax number to
use this service.
EPSON Referral Service For the location of your nearest Authorized
EPSON Reseller or Customer Care Center, call
(800) 922-8911
.
Service Access
5500.book Page 10 Wednesday, August 4, 1999 4:41 PM