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Status Monitor
If you are using Windows 95 or a Macintosh, you can use the
Status Monitor 2 (for Windows 95) or StatusMonitor (for
Macintosh) to check the printer’s current status. For more
details, see page 4-16 (for Windows) or page 5-23 (for
Macintosh).
Printer operation check
Performing a printer operation check can help you determine
whether the problem comes from the printer or the computer.
If the page resulting from operation check appears as
shown in step 4 below, this means that the printer itself is
all right and that the problem probably lies in the printer
software settings, application settings, the interface cable
(be sure to use a shielded cable), or the computer itself.
If the operation check page does not print satisfactorily, for
example, if any segment of the printed lines is missing,
there is a problem with the printer. This could be a clogged
ink nozzle or a misaligned print head. See “Problems and
Solutions” below for possible causes and solutions to the
problem, or go directly to “Cleaning the Print Head” on
page 8-30.
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Troubleshooting