Filter
Top Products
Printer utilities
The Status Monitor window does not appear when you are
using Windows 95.
Cause What to do
The
Enable bi-directional
support for this printer
option is not selected in the
Spool Settings window.
You must select
Enable bi-directional
support for this printer
in the Spool
Settings window to use the Status
Monitor. To access the Spool Settings
window, click the
Start
button, point
to
Settings
, and click
Printers
.
Right-click the icon for your printer
and choose
Properties
from the
drop-down menu. Click the
Details
tab; then click
Spool Settings
. Select
Enable bi-directional support for
this printer
.
When you clean the print head using the Head Cleaning
utility, the output quality does not improve.
Cause What to do
You attempted to clean the
print head while one or both
of the ink cartridges were low
or out of ink.
Check the
B and
A ink out lights.
When one or both of the ink cartridges
are low or out, the Head Cleaning
utility has no effect. Replace the ink
cartridges as needed. See page 7-2.
L
Comoro-W
Rev.C
A5 size Chapter 8
12-12-97 DR, pass 0
8-24
Troubleshooting