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Troubleshooting
5-8
All lights are flashing or on.
The printer software installed with Windows 3.1 does not work correctly after you
upgrade to Windows 95.
You see error messages because of printing conflicts.
Possible cause Solution
A carriage or fatal printer
error may have occurred.
Turn off your printer, wait a few seconds, and turn it on again. If
the lights still flash or stay on, you probably have a carriage or
other printer error; see the Introduction for help information.
Possible cause Solution
Your printer software is not
set up correctly for
Windows 95.
Reinstall the printer software after installing Windows 95, as
described in the Setup Guide.
Possible cause Solution
If you see conflict error
messages or printing is very
slow, the problem may be
caused by temporary files in
the EPSON Spool Manager
temporary file directory.
To change the Spool Manager default directory, follow these
steps:
1. Make a directory on your hard disk where you want Spool
Manager to store the files, for example, C:\SPLTEMP.
2. Open the EPSON program group or folder and double-click
Spool Manager4.
3. Make sure Epson Stylus COLOR 400 is selected, and then
open the Queue menu.
4. Select Setup. In the Queue Setup dialog box, change the spool
directory to the one you created in step 1. Also make sure the
Use Print Manager for this port checkbox is checked. Then
select OK.
5. Open the Options menu and select Default Spool Directory. In
the dialog box, change the spool directory to the one you
created in step 1. Then select OK.
6. Close Spool Manager.
hw_ch5.fm5 Page 8 Friday, July 25, 1997 1:39 PM