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Troubleshooting
5-9
In Windows 95, the Status Monitor box does not appear with the Despooler.
Paper Handling Problems
You can avoid most paper handling problems by:
◗ Using smooth, high-quality media designed for ink jet
printers that meets the media specifications in the
Appendix.
◗ Following all loading and handling instructions included
with the media.
◗ Loading the media as described in Chapter 2 with the
printable side face up.
If you have problems with paper feeding, paper jams, or ejected
paper, check here for solutions.
Possible cause Solution
The Windows Print
Manager may be
interfering with the Status
Monitor.
Double-click Spool Manager4 in the EPSON folder. Open the
Queue menu and select Setup. Make sure the Use Print Manager
for this port checkbox is not checked.
Then check your bidirectional spool settings. Click Start, point to
Settings, and select Printers. Double-click the EPSON Stylus
COLOR 400 icon, open the Printer menu, and select Properties.
Click the Details tab, select Spool Settings, and make sure the
Enable bi-directional support for this printer option is turned on.
Click OK. The Status Monitor should now appear when you send
your next print job.
hw_ch5.fm5 Page 9 Friday, July 25, 1997 1:39 PM