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#Nothing happens after the computer sends data
Possible Cause Remedy
Reference
Page
Page 48
Page 34
Page 79
Page 84
#When printer sends data, the printer shows and error and
does not print
Possible Cause Remedy
Reference
Page
Page 49
#Parts of the print are dirty or missing
• If the media is not media specified by Mutoh, you may be
unable to obtain proper printing quality.
Possible Cause Remedy
Reference
Page
Page 37
92
RJ-6000 Series USER GUIDE Basic Edition
When Trouble Strikes
(1) Is the interface cable con-
nected?
(2) Are ink cartridges
installed?
(3) Do they contain ink?
(4) Have you replaced the
waste box?
Refer to "Connecting the inter-
face cable".
Install ink cartridges.
Replace ink cartridges.
Replace waste box.
(1) Does the computer have
the proper type of equip-
ment selected?
(2) Do interface conditions
and command modes
match on both computer
and printer?
Check that the equipment type
settings are the same on both
the computer and printer.
(Refer to "To receive data from
the computer".
NOTE
(1) Is the media damp?
(2) Are you using creased or
wrinkled media?
Replace with new media.