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#Ink initial filling fails
Possible Cause Remedy
Reference
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#Ink does not appear even after initial filling
Possible Cause Remedy
Reference
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#Media comes off or is torn during media initialization
Possible Cause Remedy
Reference
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RJ-6000 Series USER GUIDE Basic Edition
When Trouble Strikes
(1) Is the printer cover open,
or the hold lever up?
(2) Are all six ink cartridges
inserted right to the back?
(3) Do all six ink cartridges
have the type of ink?
Close the cover, put the hold
lever down.
Insert all six cartridges proper-
ly.
Insert all six cartridges of the
same type.
(1) Is the ink cartridge cold
and frozen?
(2) Was the power cut during
initial filling?
(3) Sometimes the printer
seems unable to print nor-
mally after initial filling
Leave for at least 3 hours at
room temperature (25˚C) then
do cleaning several times.
Switch on again and continue
with initial filling.
Do several cleanings and
check each time.
(1) Are you using media spec-
ified by Mutoh?
(2) Is the hold lever down?
(3) With cut media, is the
leading edge aligned with
the edge of the printing
board?
(4) With roll media, does the
right hand edge of the
media move parallel to the
guide line during media
detection?
(5) Is the scroller mounted
correctly?
Use media specified by Mutoh.
Put the hold lever down.
Load cut media with the lead-
ing edge aligned with the edge
of the printing board.
Load roll paper correctly so
that it moves parallel to the
guide line.
Mount the scroller correctly.