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#Thin media is not detected
Possible Cause Remedy
Reference
Page
Page 37
Page 14
#Wrong media size in media initialization
Possible Cause Remedy
Reference
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Page 37
Page 16
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Page 37
Page 14
Page 76
Page 37
#Media is skewed during printing
Possible Cause Remedy
Reference
Page
Page 37
Page 16
Page 41
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RJ-6000 Series USER GUIDE Basic Edition
When Trouble Strikes
(1) Are you using media spec-
ified by Mutoh?
(2) Are you using the printer
in a place outside the
usage environment, such
as in direct sunlight?
Use media specified by Mutoh.
Bring the environmental condi-
tions for using the printer in
line with the specified environ-
ment
(1) Are you using media spec-
ified by Mutoh?
(2) Is the hold lever down?
(3) Is the media loaded
obliquely?
(4) Does media tend to curl
up when it is loaded?
(5) Are you using the printer
in a place outside the
usage environment, such
as in the draft from an air
conditioner?
(6) Is the media sensor dirty?
(7) Are you re-using media
that has already been
printed?
Use media specified by Mutoh.
Put the hold lever down.
Load the media straight.
Remove the tendency to curl
or load new media.
Bring the environmental condi-
tions for using the printer in
line with the specified environ-
ment.
Clean the media sensor.
Use new media.
(1) Are you using media spec-
ified by Mutoh?
(2) Is the hold lever down?
(3) With roll media, does the
right hand edge of the
media move parallel to the
guide line during media
detection?
Use media specified by Mutoh.
Put the hold lever down.
Load roll media correctly so
that it moves parallel to the
guide line.