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108 Troubleshooting
The system does not recognize the CD drive.
Probable cause Solution
TheCD isnot intendedforPC
use
Make sure the CD is PC compatible.
The CD is loaded incorrectly Make sure the label is facing up, then try again.
The CD is scratched or dirty Try cleaning the CD with a lint-freecloth. Make
sure the CD is not scratched.
The CD drive needs to be
added as new hardware
In theControl Panel window (Start | Settings |
Control Panel), double-click Add New
Hardware. Follow the on-screen instructions
for adding the drive.
The secondary IDE device
may be disabled
Restart your server, then press F1 to open the
BIOS Setup utility. From the Advanced | IDE
Configuration menu, set the IDE Controller
to Both and the Secondary IDE Master to
Auto.
The CD cables are not
installed correctly
Open the system and make sure all cables
between the CD controller and the CD drive
are connected correctly.
The CD drive may be
defective
Replace the CD drive.
8508366.book Page 108 Tuesday, October 23, 2001 11:29 AM