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System problems 117
The keyboard does not work.
The mouse does not work.
Probable cause Solution
Keyboard is locked out when
password is set
Enter the password.
Akeywaspressedwhilethe
system was starting up
Clear the sticking key, then turn off the system,
wait for a few seconds, then turn the system
back on.
The keyboard is not plugged
in or connected properly
Make sure the cable is plugged in correctly.
Something spilled into the
keyboard
Turn off the system. Turn the keyboard upside
down to drain, then turn it over and let it dry
before using the keyboard again.
The keyboard is defective Try a keyboard you know is working.
Probable cause Solution
Mouse is locked out when
password is set
Enter the password.
The mouse is not plugged in
or connected properly
Make sure the cable is plugged in correctly.
The mouse driverdid notload
when the system started
Load theappropriate mousedrivermanually or
contact Technical Support.
The mouse is defective Try a mouse that you know is working.
8508366.book Page 117 Tuesday, October 23, 2001 11:29 AM