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112 Troubleshooting
Modem problems
The system does not recognize the modem.
Probable cause Solution
The modem has not been
added as new hardware
Add the modem as new hardware.
The modem is not connected
to a live telephone jack
Make sure the line connected to the modem
is working and plugged into the appropriate
port on the modem (line port).
The modem isnot configured
with a valid interrupt or
address
Check the system settings for possible
conflicts. If one exists, correct the problem by
selectinganavailableinterruptandaddress.
The telephone jack is shared
by another modem or
telephone
If the modem shares the jack with another
device, make sure the other device does not
have the port open (for example, someone is
on the telephone, or another modem is in use).
8508366.book Page 112 Tuesday, October 23, 2001 11:29 AM