Gateway 955 Server User Manual


 
107
Troubleshooting
www.gateway.com
Your server does not recognize a SCSI drive
Make sure that the SCSI controller is enabled in the BIOS Setup utility.
Reinstall the device driver. For instructions, see Using Your Server Companion
CD.
Change the drive’s SCSI address to one that is not being used by your server.
For more information about SCSI device configurations, see your drive’s
documentation.
Run SCSI Verify in the SCSI BIOS. For more information about the SCSI
BIOS, see the SCSI controller’s documentation.
Turn off your server, then remove all hard drives and push them in again
to make sure the drives are seated correctly. For instructions, see “Installing
a hard drive” on page 54.
The master boot record is corrupted
In a Windows network operating system, repair the master boot record
using FDISK.
To repair the master boot record:
At a DOS command prompt, type fdisk/mbr, then press ENTER.
Internet
See also Modem.
You cannot connect to the Internet
Make sure that your account with your Internet Service Provider (ISP) is
set up correctly. Contact your ISP technical support for help.
Make sure that you do not have a problem with your modem. For
instructions, see “Modem (telephone dial-up)” on page 108.