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Back to TOC Troubleshooting and maintaining 99
Resolving issues with editable text
This section contains resolutions to issues that might occur when you
are trying to make text editable.
Scanned text is not editable.
● If you used the HP Precisionscan Pro software, send the
scanned image to a text or text-and-image file format. See
"Making scanned text editable" on page 75.
● If you used the HP Precisionscan Pro software, you sent the
scan to an image file or saved the scan using an image output
type. Send the scan to a text file. See "List of file types" on
page 62. Or open the image file from the OCR software. See the
documentation for the OCR software.
Scanned text is editable in some programs but not in others.
Some programs accept only image formats and do not allow text.
Make sure the program accepts editable text.
Incorrect characters appear in the text that was converted using the
OCR software.
The accuracy of the OCR program depends on the program having
the correct settings on the quality of the original item. To obtain the
best possible results, choose the scan setting for text, and process
only crisp, clear text. See "What to expect from OCR programs" on
page 76.
Converted text does not appear in my word-processing program.
Do one of the following:
● If you used the HP Precisionscan Pro software, send the
scanned image to a text or text-and-image file format. See
"Making scanned text editable" on page 75.
● Cut and paste the text into the program you want. If the text is
still not editable, work with the text as an image or retype it.
I do not know how to process text using a different OCR program.
Do one of the following:
● Scan the item from the OCR program using TWAIN or the HP
Scanjet Plug-in. See "Scanning from other programs" on
page 74.
● Scan the item to the HP Precisionscan Pro software, save the
scanned image as an image file, and open the file in the other
OCR program.
● Scan to the HP Precisionscan Pro software. Then, on the Scan
menu, click Scan To and choose the other OCR program.