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To display your service ID, on the front panel, press ENTER and START,
C
OLOR at the same time, until SERV ID: and the number appear in the
front-panel display.
– Print a Self-Test Report. See print a self-test report on page 25 for
information on printing this report.
– Make a color copy.
– Be prepared to describe your problem in detail.
5 Call HP Customer Support. Be near your unit when you call.
call in the U.S. during warranty
Call (208) 323-2551 Monday through Friday from 6:00 A.M. to 10:00 P.M.
Mountain Standard Time (MST) and Saturdays from 9:00 A.M. to 4:00 P.M.
MST. This service is free during the warranty period; however, your standard
long-distance phone charges still apply. A fee may apply outside the warranty
period.
call elsewhere in the world
The numbers listed below are current as of the printing date of this guide. For a
list of current international HP Support Service numbers, visit www.hp.com/
support and choose your own country, region or language.
For Korea, you can also visit www.hp.co.kr/.
You can call the HP support center in the following countries or regions. If your
country or region is not listed, contact your local dealer or nearest HP Sales and
Support Office to find out how to obtain services.
Support service is free during the warranty period; however, your standard long-
distance phone charges will apply. In some cases, a flat fee per single incident
will also apply.
For phone support in Europe, please check for the details and conditions of
phone support in your country or region by consulting www.hp.com/
cposupport/loc/regional.html.
Alternatively, you can ask your dealer or call HP at the phone number indicated
in this booklet.
As part of our constant efforts to improve our phone support service, we advise
you to check our website on a regular basis for new information regarding
service features and delivery.
country/region hp technical support country/region hp technical support
Algeria +212 22404 747
*
Malaysia 1-800-805405
Argentina 0810-555-5520 Mexico 01-800-472-6684
Australia +61 3 8877 8000
1902 910 910
Mexico (Mexico City) 5258-9922
Austria +43 (0) 810 00 6080 Morocco +212 22404 747
*
Bahrain (Dubai) +971 4 883 8454 Netherlands +31 (0) 20 606 8751
Belgium (Dutch) +32 (0) 2 626 8806 New Zealand 0800 441 147
Belgium (French) +32 (0) 2 626 8807 Norway +47 22 11 6299