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7 Remove the front-panel cover as
follows:
a. Slip your hand into the ADF,
behind the front panel, and
lift up.
b. Insert a small screwdriver
into the round hole behind
the keypad and press firmly
to pop off the front panel.
8 Retain the front-panel cover. Do
not return the front-panel cover
with the unit.
9 If available, pack the unit for
shipment using the original
packing materials or the
packaging materials that came
with your exchange unit.
If you do not have the original
packaging materials, please use
other adequate packaging
materials. Shipping damage
caused by improper packaging
and/or improper transportation
is not covered under the
warranty.
10 Include the following items in the box:
– A brief description of symptoms for service personnel (samples of print
quality problems are helpful).
– A copy of the sales slip or other proof of purchase to establish the
warranty coverage period.
– Your name, address, and a phone number where you can be reached
during the day.
11 Place the return shipping label on the outside of the box.
hp distribution center
To order HP Officejet software, a copy of the printed Reference Guide, a Setup
Poster, or other customer-replaceable parts, do one of the following:
• In the U.S. or Canada, call (208) 323 2551.
• Visit https://warp2.external.hp.com/Driver/dr_country_select.asp
hp officejet 5100 series warranty
Duration of Limited Warranty (hardware and labor): 1 Year