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3. Click Stop, and then click Start to restart the print service.
4. Click OK to close the window.
If the printer still does not print
1. Select the topic below that best describes the problem:
– Paper jam
– Out-of-paper message
– Printer ejects paper
– Printer is stalled
2. If the printer still does not print, shut down, and then restart your computer.
Paper jam
To clear a paper jam
1. Press the Resume button.
If the paper jam does not clear, then go to the next step.
2. Turn off the printer.
3. Remove the rear access door. Press the handle to the right, and then pull out the
door.
4. Remove any paper that is inside the printer by pulling it out from the back of the
printer.
If you are printing labels, verify that a label did not become detached from the label
sheet while passing through the printer.
HP Photosmart Software Help 71