Filter
Top Products
If there are no loose or broken parts, follow these steps:
1. Check for and remove any obstacles, such as packing tape or materials, that prevent
the print cartridges from moving back and forth.
2. Make sure the print cartridges are installed securely in the print cartridge cradle.
For more information, see Installation instructions.
3. Make sure the tri-color print cartridge is installed in the left side of the cradle and the
black or photo print cartridge is installed in the right side of the cradle.
4. Check for and clear any paper jam.
For more information, see Paper jam.
5. Lower the printer cover.
6. Connect the power cable to the back of the printer, and then turn on the printer.
– If the Resume light is not flashing, continue printing the document.
– If the Resume light is flashing, press the Resume button.
If the light still flashes, repeat the steps.
Print cartridge problems
● Incorrect print cartridge
● Print cartridge is faulty or not installed properly
● "Printing in ink-backup mode" message
● "Print cartridge is in the wrong slot" message
Incorrect print cartridge
The printer can only print when the correct print cartridges are installed.
To verify that you have the correct print cartridges
1. Open the printer cover.
2. Read the selection number on the print cartridge label.
1 Selection number label
2 Warranty date
Chapter 12
74 HP Deskjet D4100 series