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Control panel message Description Recommended action
Ensure that all trays are configured correctly
before printing again. See
Configuring trays
for more information.
41.X ERROR
alternates with
To continue press
A printer error has occurred. 1.
Press
to continue or press for
more information.
2. If the message persists after exiting
help, turn the printer off and then on.
3. If the message persists, contact
HP Support.
49.XXXXX ERROR
alternates with
To continue turn off then on
A critical firmware error has occurred. 1. Turn the printer off and then on.
2. If the message persists, contact
HP Support.
50.X FUSER ERROR
For help press
A fuser error has occurred. 1. Turn the printer off.
2. Verify the fuser is installed correctly and
fully seated.
3. Turn on the printer.
4. If the message persists, contact
HP Support.
51.XY ERROR
alternates with
To continue turn off then on
A printer error has occurred. 1.
Press
to continue.
2. If the message persists, turn the printer
off and then on.
3. If the message persists, contact
HP Support.
52.XY ERROR
alternates with
To continue turn off then on
A printer error has occurred. 1.
Press
to continue.
2. If the message persists, turn the printer
off and then on.
3. If the message persists, contact
HP Support.
53.10.01 ERROR UNSUPPORTED RAM The memory DIMM is not a supported DIMM. Install a supported DIMM. See Working with
memory.
54.XX ERROR A printer command error has occurred. 1. Turn the printer off and then on.
2. If the message persists, contact
HP support.
57.XX PRINTER ERROR
alternates with
To continue turn off then on
A printer fan error has occurred. 1. Turn the printer off and then on.
2. If the message persists, contact
HP Support.
59.XY ERROR
alternates with
To continue turn off then on
A printer motor error has occurred. 1. Turn the printer off and then on.
2. If the message persists, contact
HP Support.
ENWW Control-panel messages 123