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Control panel message Description Recommended action
8X.YYYY EMBEDDED JETDIRECT ERROR The HP Jetdirect embedded print server has
encountered a critical error.
1. Turn the printer off and then on.
2. If the problem persists, contact
HP Support.
<Date> <Time>
To change press
To skip, press STOP
The printer has an internal clock that tracks
the date and time. You are prompted to set
the correct date and time the first time you
turn on the printer.
Press to change the date and time.
Press Stop to skip this step. You can set the
date and time later by using the SYSTEM
SETUP menu.
If the prompt appears each time you turn on
the printer, the clock is not working correctly.
Contact HP support.
Access Denied MENUS LOCKED The printer administrator has enabled the
control-panel security mechanism. You
cannot modify control-panel settings in this
circumstance. The message disappears after
a few seconds, and the printer returns to
Ready or BUSY state.
Contact the printer administrator to change
settings.
ACTION NOT CURRENTLY AVAILABLE
ON TRAY X
alternates with
Tray size cannot be ANY SIZE/ANY
CUSTOM
You are trying to set duplex registration for a
tray that is configured for ANY SIZE or ANY
CUSTOM. Duplex registration is not available
when the tray size is set to either of these
settings.
Change the size setting for the tray.
BAD DUPLEXER CONNECTION
alternates with
To continue turn off then on
The duplexer is not installed correctly. Turn the printer off and then on to continue.
Calibrating... The printer is calibrating. No action necessary.
Canceling... <JOB NAME> The printer is in the process of canceling a
job. The message appears while the job is
stopped, the paper path is flushed, and any
remaining incoming data on the active data
channel is received and discarded.
No action necessary.
Checking paper path The engine is turning the rollers to check for
possible jams.
No action necessary.
Checking printer The engine is performing an internal test. No action necessary.
CHOSEN PERSONALITY NOT
AVAILABLE
alternates with
To continue press
The printer encountered a request for a
personality that did not exist in the printer.
The job is cancelled and no pages are
printed.
1.
Press
to continue.
2. Try a different driver.
NOTE For the HP Color LaserJet
3600 Series printers, you must use
the driver that was specifically
designed for these printers.
CLEANING DISK X% COMPLETE
alternates with
DO NOT POWER OFF
The memory disk is being cleaned. This
process might take up to an hour. During this
time, no jobs can be printed.
Do not turn off the printer. Wait for the
process to complete.
The printer automatically restarts at the end
of the cleaning process.
ENWW Control-panel messages 125