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Control panel message Description Recommended action
HP Color LaserJet 3000: The printer is set to
print in black only, but the job is in color.
HP Color LaserJet 3800: The message
appears when the printer is set to COLOR IF
ALLOWED and you or your software
program are not authorized to print in color.
HP Color LaserJet 3800: Get your network
administrator to set the user or program
permissions that will allow you to print in
color.
RFU LOAD ERROR An error has occurred during a firmware
upgrade.
1. Reinstall the firmware.
2. If the problem persists, contact
HP Support.
Rotating <COLOR> motor
alternates with
To exit press STOP key
A component test is in progress; the
component selected is <color> Cartridge
motor.
Press Stop to stop this test.
Rotating motor
alternates with
To exit press STOP key
The printer is testing a motor. Press Stop to stop this test.
SANITIZING DISK X% COMPLETE
alternates with
DO NOT POWER OFF
The memory disk is being sanitized. This
process might take up to an hour. During this
time, no jobs can be printed.
Do not turn off the printer. Wait for the
process to complete.
The printer automatically restarts at the end
of the sanitation process.
Setting saved A menu selection has been saved. No action necessary.
SIZE MISMATCH IN TRAY XX
alternates with
Ready
The tray is loaded with a media size that is
different than the size for which the tray is
configured. Printing can continue from other
trays, but not from this one.
1. Make sure the media guides are
adjusted correctly.
2. In the PAPER HANDLING menu,
configure the tray for the correct size.
Sleep mode on The printer is in the sleep mode. Any button
press or the receipt of data clears sleep
mode.
No action necessary. The printer
automatically exits sleep mode.
STANDARD TOP BIN FULL
alternates with
Remove all paper from bin
The output bin is full. Printing cannot
continue.
Empty the output bin. Printing resumes
automatically.
Tray X <TYPE> <SIZE>
alternates with
To change size or type press
The printer is reporting the current
configuration of tray X.
No action necessary.
Press
to clear the message.
Press
to change the type or size.
See
Configuring trays for more information.
TRAY XX EMPTY <TYPE> <SIZE>
alternates with
Ready
The tray is empty, but the current print job
does not require this tray.
Fill the tray. The message indicates the type
and size of media for which the tray is
currently configured.
TRAY XX OPEN The tray is open, but printing can continue. Close the tray.
ENWW Control-panel messages 133