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Partial printout
Cause Solution
A memory-error message appears on the printer control panel. 1. Increase printer memory by deleting unneeded
downloaded fonts, style sheets, and macros from the
printer memory.
or
2. Add more memory to the printer.
The file that you are printing contains errors. Check the software program to verify that the file does not
contain errors.
1. From within the same program, print another file that you
know is error-free.
or
2. Print the file from another program.
Smears, vertical lines, toner specks, or repetitive marks appear on printouts
Cause
Solution
The printer needs to be cleaned. Clean the printer. See Cleaning the printer. If the problem
persists, see
Print-quality troubleshooting.
Guidelines for printing with different fonts
NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers only.
●
The 80 internal fonts are available in PostScript Emulation (PS) and PCL mode.
●
To conserve printer memory, download only those fonts that are needed.
●
If you require several downloaded fonts, consider installing additional printer memory.
Some software programs automatically download fonts at the beginning of each print job. It might be
possible to configure those programs to download only soft fonts that are not already resident in the
printer.
162 Chapter 8 Problem solving ENWW