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Incorrect printer output
Printer output problems
Incorrect fonts print
Cause
Solution
The font has not been correctly selected in the software
program.
Reselect the font in the software program.
The font is not available to the printer. (HP Color LaserJet 3000
and 3800 series printers only.)
Download the font to the printer or use another font. (In
Windows, the driver does this automatically.)
The correct printer driver is not selected. Select the correct printer driver.
The font might be correct, but the characters appear blurry
because the colors are not aligned correctly.
Perform a full printer calibration. See Calibrating the printer.
Cannot print all characters in a symbol set
Cause
Solution
The correct font is not selected. Select the correct font.
The correct symbol set is not selected. Select the correct symbol set.
The software program does not support the selected character
or symbol set.
Use a font that supports the character or symbol.
Text drifts between pages
Cause Solution
The software program is not resetting the printer to the top of
the page.
See the software documentation or the PCL/PJL Technical
Reference Package for specific information.
Characters are erratic or missing, or the printout is interrupted
Cause Solution
The interface cable is of poor quality. Try using a different, higher quality, IEEE-compliant interface
cable.
The interface cable is loose. Disconnect and reconnect the interface cable.
The interface cable is damaged or bad. Try using a different interface cable.
The power cable is loose. Disconnect and reconnect the power cable.
You are attempting to print a PCL job, but the printer is
configured for PS (HP Color LaserJet 3000 and 3800 Series
printers only).
From the printer control panel, select the correct printer
personality and then resend the print job.
You are attempting to print a PS job, but the printer is
configured for PCL (HP Color LaserJet 3000 and 3800 Series
printers only).
From the printer control panel, select the correct printer
personality and then resend the print job.
ENWW Incorrect printer output 161