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Appendix D 201
D
Warranty and
Support Information
Hewlett-Packard Warranty Statement
HP Color LaserJet 4500, One-year limited warranty
4500 N, 4500 DN Printer
1 HP warrants HP hardware, accessories and supplies against defects in materials
and workmanship for the period specified above. If HP receives notice of such
defects during the warranty period, HP will, at its option, either repair or replace
products which prove to be defective. Replacement products may be either new or
like-new.
2 HP warrants that HP software will not fail to execute its programming instructions,
for the period specified above, due to defects in material and workmanship when
properly installed and used. If HP receives notice of such defects during the
warranty period, HP will replace software media which does not execute its
programming instructions due to such defects.
3 HP does not warrant that the operation of HP products will be uninterrupted or
error free. If HP is unable, within a reasonable time, to repair or replace any
product to a condition as warranted, customer will be entitled to a refund of the
purchase price upon prompt return of the product.
4 HP products may contain remanufactured parts equivalent to new in performance
or may have been subject to incidental use.
5 The warranty period begins on the date of delivery or on the date of installation if
installed by HP. If customer schedules or delays HP installation more than 30 days
after delivery, warranty begins on the 31st day from delivery.
6 Warranty does not apply to defects resulting from (a) improper or inadequate
maintenance or calibration, (b) software, interfacing, parts or supplies not supplied
by HP, (c) unauthorized modification or misuse, (d) operation outside of the
published environmental specifications for the product, or (e) improper site
preparation or maintenance.