HP (Hewlett-Packard) J7949E Printer User Manual


 
ENWW Troubleshooting the HP Jetdirect Print Server 174
12. If you are on a TCP/IP network, can you use Telnet to print
directly to the printer?
Use the following Telnet command:
telnet <IP address> <port>
where <IP address> is the IP address assigned to the
HP Jetdirect print server and <port> is 9100, the default
printing port of the print server.
In the Telnet session, type in data and press Enter. The data
should print to the printer (a manual form feed may be
required).
13. Does the printer appear in HP Web Jetadmin or other
management application?
Verify network and HP Jetdirect settings on the Jetdirect
configuration page. See Chapter 9
for information on the
configuration page.
Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
See the troubleshooting section in the online help included
with the HP Web Jetadmin software.
14. If you are using Microsoft Windows NT 4.0 (DLC/LLC), does
the printer appear in the Add a Hewlett-Packard Network
Peripheral Port dialog box?
Verify network and HP Jetdirect settings on the Jetdirect
configuration page. See Chapter 9
for information on the
configuration page.
Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
Ensure that the printer is on the same physical subnet and
that it is not connected over a router.
15. On supported systems, does the printer respond to HP Web
Jetadmin?
Verify network and HP Jetdirect settings on the Jetdirect
configuration page. See Chapter 9
for information on the
configuration page.
Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
See the troubleshooting section in the online help included
with the HP Web Jetadmin software.