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Getting Assistance for Your Computer
Reference Guide 119
To contact the HP Customer Care Center
HP Customer Care Centers will assist you free of charge during the term of the warranty
(you are responsible for the telephone charges).
During the free assistance period, HP will assist with questions about:
• Included applications and operating systems.
• HP-described operation environments and conditions.
• HP accessories, HP upgrades, and basic operation and troubleshooting.
HP will not be able to help with questions about:
• Non-HP hardware, software, operating systems, or usage not intended for or included
(by HP) with the product.
• How to repair the product yourself.
• Product development, custom installations.
• Consulting.
To contact the Customer Care Center by email, visit the HP Notebook Web site
(www.hp.com/notebooks) under Support.
To call the Customer Care Center, check the HP Notebook website
(www.hp.com/notebooks) under Support for the most complete and current list of phone
numbers. If your HP notebook product is not normally sold by HP in the country of use,
you must call a Customer Care Center that supports your notebook model. Currently,
service and support assistance is provided only in the following countries:
Pavilion N6000 series
United States only: (970) 635-1000
OmniBook 6000
See the following table.