Support and Service
Getting Assistance for Your Computer
120 Reference Guide
North America
United States: (970) 635-1000
Canada: (905)-206-4663
Mexico: Mexico City 52-58-9922, outside Mexico
City 01-800-472-6684, Guadalejara 669-9500,
Monterrey 378-4240
South America
Argentina: 5411-4778-8380 or 0810-555-5520
Brazil: Sao Paulo (11) 3747-7799, other cities
0800-157751
Venezuela: 58-2-239-5664
Europe
Austria: +43-(0)7114-20-1080
Belgium (Dutch): 32-(0)2-626-8806
Belgium (French): 32-(0)2-626-8807
Czech Republic: 42-(0)2-6130-7310
Denmark: +45-39-29-4099
Finland: 358-(0)203-47-288
France: +33 (0)1-43-62-34-34
Germany: +49-(0)180-52-58-143
Greece: +30-(0)1-619-64-11
Hungary: +36-(0)1-382-1111
Ireland: +353-(0)1-662-5525
Italy: +39-02-264-10350
Netherlands: +31-(0)20-606-8751
Norway: +47-22-11-6299
Poland: +48-22-519-06-00
Portugal: +351-21-317-6333
Russia: Moscow +7-095-797-3520, St.
Petersburg +7-812-346-7997
Spain: +34-902-321-123
Sweden: +46-(0)8-619-2170
Switzerland: +41-(0)848-80-11-11
Israel: +972-(0)9-952-4848
Turkey: +90-212-221-69-69
United Kingdom: +44-(0)207-512-52-02
English (international): +44-(0)171-512-52-02
Asia and Australia
Australia: 61-3-8877-8000
China: 800-810-5959
Hong Kong: 852-800-96-7729
India: 91-11-682-6035
Indonesia: 62-21-350-3408
Japan: 81-3-3335-8333
Korea: Seoul 82-2-3270-0700, outside Seoul
080 999-0700
Malaysia: Penang 60-3-295-2566, outside
Penang 03-295-2566
New Zealand: 64-9-356-6640
Philippines: 63-2-867-3551
Singapore: 65-272-5300
Taiwan: 886-2-2717-0055
Thailand: 66-2-661-4000
Vietnam: 84-8-823-4530
Africa/Middle East
Inise RSA: 086-000-1030
Outside RSA:+27-11-258-9301
To receive repair service
If the HP notebook product is not normally sold by HP in the country of use, it must be
returned for service to a country in which it is sold and supported. For example, Pavilion
notebook products are currently serviced in only the United States.
If your computer is under warranty. To receive warranty repair service, contact an HP-
authorized reseller, or contact the HP Customer Care Center—see “To contact the HP
Customer Care Center” on page 119. The support technician will help qualify your unit
for warranty repair based on the warranty applicable to your unit and original purchase