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3-4 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100
Suggestions for Troubleshooting
Table 3-1. Scope of Diagnostic Tools
Function OmniBook
Diagnostics
Power-On
Self-Test
Sycard
PCCtest 450
DMI/TopTools
‡
(if installed)
BIOS Setup
Bootup
Tests Describes
(SafeTools)
Configures
Processor
Tests
(System menu)
Tests Describes
(AssetTools)
Memory
Tests
(Memory menu)
Tests Describes
(AssetTools)
Describes
Batteries
Describes
(AssetTools)
Display
Tests (Video,
Mem,User menus)
Describes
(AssetTools)
Hard disk
Tests
(IDE menu)
Tests Describes
(AssetTools)
Configures
Floppy drive
Tests
(FDD menu)
Tests Describes
(AssetTools)
Describes
Keyboard
Tests
(KBD menu)
Tests Describes
(AssetTools)
Pointer
Tests
(Misc menu)
Describes
(AssetTools)
Configures
Audio
Tests (System,
Misc menus)
Configures
Serial
Tests*
(Misc menu)
Describes
(AssetTools)
Configures
Parallel
Tests*
(Misc menu)
Describes
(AssetTools)
Configures
Infrared
Tests
†
(Misc menu)
Describes
(AssetTools)
Configures
PS/2 port
Tests
†
(KBD,
Misc menus)
USB
Tests
†
(System menu)
Describes
(AssetTools)
Docking port
Tests
(using docks)
PCMCIA
Tests Describes
(AssetTools)
AC adapter
Status
(AssetTools)
Docking
products
Tests ports and
internal bus
Status
(AssetTools)
Configures
CD-ROM
drive
Tests
(IDE menu)
Tests (with boot
CD)
Describes
(AssetTools)
Configures
Other plug-in
modules
Describes
(AssetTools)
* The diagnostic test is more thorough if you use a loopback connector.
†
Use an appropriate external device to exercise the port. See the help text for the tests in the menu.
‡
For TopTools 2.6 and 3.0. TopTools 2.0 capabilities (on the OmniBook 3000) are less in some areas.