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–
If
it
has
been
working,
what
changes
were
made
prior
to
it
failing?
–
Is
this
the
original
reported
failure?
v
Diagnostics
version
–
Type
and
version
level
v
Hardware
configuration
–
Print
(print
screen)
configuration
currently
in
use
–
BIOS
code
level
v
Operating
system
software
–
Type
and
version
level
Note:
To
eliminate
confusion,
blade
servers
are
considered
identical
only
if
they:
v
Are
the
exact
machine
type
and
model
v
Have
the
same
BIOS
code
level
v
Have
the
same
adapters
and
attachments
in
the
same
locations
v
Have
the
same
address
jumpers,
terminators,
and
cabling
v
Have
the
same
software
versions
and
levels
v
Have
the
same
diagnostics
code
(version)
v
Have
the
same
configuration
options
set
in
the
system
v
Have
the
same
setup
for
the
operating-system
control
files
Comparing
the
configuration
and
software
set-up
between
″working″
and
″non-working″
servers
will
often
lead
to
problem
resolution.
Chapter
6.
Symptom-to-FRU
index
103