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Software Adjustments (Models TI5 and TG5 Only) ............27
Using the 4690 Operating System .................27
Using IBM Point-of-Sale Device Diagnostics .............28
Using Reference/Service Diskettes (RS-485 or RS-232 Only) .......28
4610 DBCS Installation Utility Diskette ................31
DBCS Code Page Download....................31
4610 DBCS Installation Utility Diskette Code Page Download.......31
DBCS Code Page Download – POSS for Windows (RS-485 and USB only) 33
DBCS User-Defined Character Download ...............35
Firmware Update ........................36
4610 DBCS Installation Utility Diskette for Updating SureMark Firmware. . . 36
Using POSS For Windows for Updating SureMark Firmware (RS-485 and
USB Only).........................37
Using 4690 OS 4610 Utility to Update SureMark Firmware........38
Updating 4610 Firmware Using RS-232 Attachment Cable ........38
Limitation on Updating Firmware .................39
Emulating the IBM Model 3 or Model 4 Printers .............39
Enabling Emulation Using 4610 DBCS Installation Utility Diskette .....39
Enabling Emulation Using 4690 On-Line Terminal Diagnostics ......40
Limitations for Emulation ....................40
Printing Saved Data ......................41
Emulating an Epson Single-Station Printer (Single-Station SureMark Only) . . . 41
Enabling Epson Emulation....................42
Limitations for Epson Emulation..................42
Changing the Printer Mode between DBCS and SBCS ..........42
Proportional Font Conversion Utility .................43
Resources on the Internet .....................43
Part 2. Models TI5 and TG5..........................45
Chapter 4. Operation (Models TI5 and TG5) .............47
Operating Controls and Indicators ..................47
Ribbon Loading ........................49
Paper Loading .........................51
Thermal Printhead Cleaning ....................53
Chapter 5. Testing and Problem Analysis – Models TI5 and TG5 .....55
Testing the Printer........................55
Offline Tests ..........................56
Customer Receipt Test .....................56
Document Insert Test .....................56
Resetting the Printer - Offline ..................59
Problem Determination .....................59
Part 3. Models TF7 and TM7 .........................61
Chapter 6. Operation (Models TF7 and TM7) .............63
Operating Controls and Indicators ..................63
Paper Loading .........................63
Thermal Printhead Cleaning ....................66
Chapter 7. Testing and Problem Analysis – Models TF7 and TM7 .....67
Testing the Printer........................67
Offline Test ..........................68
RS-232 Hex Dump .......................69
updated March 18, 2002
iv SureMark DBCS User’s Guide
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