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4. Place the leading edge of the paper over the metal guide. See Figure 24.
5. Close the paper cover.
6. Press the customer receipt feed button to advance the paper to verify that the
paper is feeding correctly. Feed 30 cm (about 1 ft) of paper through to test for
correct alignment.
Attention: Do not pull the receipt paper out of the printer with the paper access
cover closed. This disengages the paper feed. The paper feed motor must then
catch up before the printer can feed the paper, which causes missing lines or partial
lines of print. Use the customer receipt feed button to advance the receipt and all
lines will print.
Paper Roll
Not Correct Correct
Paper
Roll Core
Thermal
Platen
Figure 24. Paper Loading Path –: Models TI5 and TG5
updated March 18, 2002
52 SureMark DBCS User’s Guide