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A-41069 January 1993
Probable Cause Remedy
Power cord not connnected. Push the power cord plug into
the receptacle.
Wall outlet defective. Check outlet (call authorized
electrician).
Main power switch off. Turn the main power switch on.
Side panel switch off. Turn the side panel switch on.
Cabinet covers not closed. Check and close all cabinet
covers.
Feed and separator roller gap not Refer to Section 3. Adjust the
properly adjusted. feed and separator roller gap.
Feeding thick documents without Refer to Section 3. Use
using the Gap Release Lever. instructions on feeding thick
documents.
Feed and separator rollers may be Refer to Section 8. Clean the
dirty. feed and separator rollers.
The feed shelf position is not Refer to Section 3. Adjust the
properly adjusted. feed shelf position.
The feed shelf side guides not Refer to Section 3. Adjust the
properly adjusted. feed shelf side guides.
Exit hopper side guides not properly Refer to Section 3. Adjust the
adjusted. exit hopper side guides.
Exit hopper end stop not properly Refer to Section 3. Adjust the
adjusted. exit hopper end stop.
Wrong deflector being used. Refer to Section 3. Change the
deflector.
Transport system baffle plates and Refer to Section 7.
operator-accessible areas not firmly Refer to Section 8.
closed. Repeat any recent jam clearing
or maintenance procedures,
making certain that all baffle
plates are firmly in place and all
operator-accessible areas are
properly closed.
7 TROUBLESHOOTING
Trouble and remedy
chart
This section outlines some of the problems you may encounter and their
probable causes and remedies.
Trouble
Scanner does not power on
(status display does not
illuminate).
Documents not feeding
properly.
Documents not stacking
properly.
Repeated jamming.