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Troubleshooting
10-6 OPERATION GUIDE
Incorrect Login User
Name or Password.
Job Is canceled.
– Enter correct login user name or
password.
—
Job Accounting
restriction exceeded.
Job is canceled.
Is the acceptable printing
count restricted by Job
Accounting exceeded?
The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any more.
This job is canceled. Press the OK
key.
—
Machine failure.
Call service.
– Internal error has occurred. Make a
note of the error code displayed on
the Message Display. Turn off the
machine, unplug the power cord, and
contact your Service Representative.
—
Is Error code "C4200"
displayed?
Internal condensation has occurred
as a result of a sudden change in
temperature. Turn off the machine
and let stand for 30 to 90 minutes,
and then back on again. If this
message still remains, turn off the
machine, unplug the power cord, and
contact your Service Representative.
—
Memory is full.
Print job cannot be
processed
completely.
– Unable to continue the job as the
memory is used up.
Press the OK key to print the
scanned pages. The print job cannot
be processed completely.
Press the STOP key to cancel the
job.
—
Paper jammed. – If a paper jam occurs, the machine
will stop and the location of the jam
will be indicated on the Message
Display. Leave the machine on and
follow the instruction to remove the
jammed paper.
10-11
USB memory error.
Job is canceled.
– This job is canceled. Press the OK
key.
—
Place original
and press Start key.
– Remove originals from the document
processor, put them back in their
original order, and place them again.
Press the Start key to resume
printing.
Press the STOP key to cancel the
job.
2-46
Remove original from
document processor.
Are there any originals left in
the document processor?
Remove originals from the document
processor.
—
Error Message Checkpoints Corrective Actions
Reference
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