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Scanned Document Too Long
The scan job exceeds the maximum number of pages. Press to clear the message and cancel the current scan job.
Scanner Disabled
Try one or more of the following:
• Check the printer software settings or the Administration settings from the printer to enable the scanner.
For more information, contact customer support.
• Press to clear the message.
Short Paper
Try one or more of the following:
• Touch OK or press , depending on your printer model.
• Make sure the paper size is correctly set.
• Load paper with the correct size in the tray or on the paper support.
• Check the paper guides, and then make sure the paper is properly loaded in the tray or on the paper support.
• Cancel the current print job.
Standard Network Software Error
Try one or more of the following:
• Press to clear the message.
• Turn the printer off and then back on to reset the printer.
Unrecoverable Scan Error
Try one or more of the following:
• Restart your printer.
• Update your printer firmware.
USB Device Not Supported
Remove the unrecognized USB device and replace it with a supported device.
USB Hub Not Supported
Remove the unrecognized USB hub.
Jams and misfeeds troubleshooting
• “Paper jam in the printer” on page 139
• “Paper jam in the paper support” on page 140
Troubleshooting 138