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Light colored line, white line, or incorrectly colored line appears on prints
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Try one or more of the following:
MAKE SURE THERE IS NO DEFECTIVE PRINT OR TONER CARTRIDGE
Replace the worn or defective cartridge.
For more information, see the instruction sheet that came with the replacement part.
MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE
Replace the defective transfer module.
For more information, see the instruction sheet that came with the replacement part.
Paper curl
Try one or more of the following:
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2 Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.
LOAD PAPER FROM A FRESH PACKAGE
Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.
Troubleshooting 242