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Troubleshooting
Using the printer troubleshooting software
(Windows only)
The Lexmark Service Center provides step-by-step troubleshooting help and contains links to printer maintenance
tasks and customer support.
To open the Lexmark Service Center, use one of these methods:
Method 1 Method 2
If it appears on an error message dialog, click the For
additional assistance, use the Lexmark Service
Center link.
1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click All Programs or Programs, and then select the
printer program folder from the list.
3 Select Lexmark Service Center.
Setup troubleshooting
Incorrect language appears on the display
These are possible solutions. Try one of the following:
CHANGE THE LANGUAGE SELECTION DURING INITIAL SETUP
During initial setup, and every time you reset the printer to factory default settings, you will be asked to select a
language.
To select a language, press the arrow buttons until the language that you want appears on the display, and then
press
.
SELECT A DIFFERENT LANGUAGE AFTER INITIAL SETUP
In case the wrong language was set during initial setup, you can still change the language settings of the printer.
1 From the printer control panel, press .
2 Press the right arrow button, and then press .
3 Press again.
4 Press the arrow buttons until the language that you want appears on the display, and then press .
5 If you are sure, press the right arrow button, and then press to change the language.
Troubleshooting
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