Lexmark MX611DE Printer User Manual


 
Troubleshooting
“Understanding the printer messages” on page 253
“Solving printer problems” on page 268
“Solving print problems” on page 274
“Solving copy problems” on page 299
“Solving fax problems” on page 303
“Solving scanner problems” on page 309
“Solving home screen applications problems” on page 314
“Embedded Web Server does not open” on page 314
“Contacting customer support” on page 315
Understanding the printer messages
Cartridge, imaging unit mismatch [41.xy]
Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y
indicates the value of the cartridge region. x and y can have the following values:
List of printer and toner cartridge regions
Region number Region
0Global
1 United States, Canada
2 European Economic Area (EEA), Switzerland
3 Asia Pacific, Australia, New Zealand
4 Latin America
5 Africa, Middle East, rest of Europe
9Invalid region
Notes:
The x and y values are the .xy of the error code shown on the printer control panel.
The x and y values must match for printing to continue.
Cartridge low [88.xy]
You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to
clear the message and continue printing.
Troubleshooting 253