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Action Yes No
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Do print irregularities still appear?
Go to step 6. The problem is solved.
Step 6
Replace the imaging unit, and then resend the print job.
Do print irregularities still appear?
Contact
customer
support at
http://support.lexmar
k.com or your service
representative.
The problem is solved.
Repeating defects appear on prints
Action Yes No
Step 1
Measure the distance between the defects.
Check for a distance between the defects that equals:
• 97 mm (3.82 in.)
• 47 mm (1.85 in.)
• 38 mm (1.5 in.)
Is the distance between defects equal to one of the listed measurements?
Go to step 2.
1 Check if the
distance between
the defects equal
to 80 mm (3.15 in.)
2 Take note of the
distance, and then
contact
customer
support at
http://support.le
xmark.com or
your service
representative.
Step 2
Replace the imaging unit, and then resend the print job.
Do the repeating defects still appear?
Contact
customer
support at
http://support.lexma
rk.com or your service
representative.
The problem is solved.
Troubleshooting 289