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REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by reducing the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
Unexpected page breaks occur
Increase the Print Timeout value:
1 From the printer control panel, press .
2 Press the arrow buttons until Settings appears, and then press .
3 Press the arrow buttons until General Settings appears, and then press .
4 Press the arrow buttons until Timeouts appears, and then press .
5 Press the arrow buttons until Print Timeout appears, and then press .
6 Press the arrow buttons until the value you want appears, and then press .
Solving copy problems
Copier does not respond
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.
Scanner unit does not close
Make sure there are no obstructions:
1 Lift the scanner unit.
2 Remove any obstruction keeping the scanner unit open.
3 Lower the scanner unit.
Poor copy quality
These are some examples of poor copy quality:
• Blank pages
• Checkerboard pattern
• Distorted graphics or pictures
• Missing characters
Troubleshooting
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