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Clearing jams
104
Clearing jams
Clearing jams
Although there are several places a jam can occur, clearing the paper path is fairly easy. Paper jams can occur in three
areas: the front of the MFP, inside the MFP, and at the rear of the MFP. Jams in the front of the MFP occur in the input
options or the duplex tray. Jams inside the MFP occur in two locations and require the removal of the print cartridge. Jams
can also occur at the rear of the MFP or duplex unit.
Note: The following clearing jam instructions may seem out of numerical sequence. However, they have
been grouped to help you quickly clear the print path. To go to a specific jam, see Understanding
jam messages.
250 Paper Jam Check MP Feeder
1 Remove the paper from the multipurpose feeder.
2 Flex, fan, and restack the media, and place it into the multipurpose feeder.
3 Load the print media.
4 Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media.
5 Touch Continue.
260 Paper Jam Check Env Feeder Lift the envelope weight, remove all envelopes, flex and stack the envelopes,
reload the envelope feeder, and adjust the guide.
290, 291, 292, and 294 Scanner Jams Remove all original documents from the ADF. Open the ADF cover, and
remove any jammed pages. Open the document cover, and remove any
jammed pages. Open the scan unit access door, and remove any jammed
pages.
Message What to do*